Terms and Conditions

General Terms and Conditions of Alicaandmattdesigns.com

§1 Applicability to Businesses and Definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a Contract, Storage of the Contract Text

(1) The following provisions on the conclusion of a contract apply to orders placed through our online shop http://www.alicaandmattdesigns.com

(2) In the event of a contract being concluded, the contract is with


Alicaandmattdesings.com

concluded.

(3) The presentation of goods in our online shop does not constitute a legally binding offer on our part, but merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) The following rules apply to orders placed through our online shop: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our online shop.

The order is placed in the following steps:

1) Selection of the desired goods
2) Confirmation by clicking the "Order" button
3) Review of the information in the shopping cart
4) Clicking the "Checkout" button
5) Logging into the online shop after registration and entering login details (email address and password).
6) Re-checking or correcting the respective entered data.
7) Binding submission of the order by clicking the "Order with obligation to pay" or "Buy" button.

Before submitting the order, the consumer can return to the website where the customer's data is recorded and correct input errors, or cancel the order process by closing the internet browser, by pressing the "Back" button contained in the internet browser they are using. We confirm receipt of the order immediately with an automatically generated email ("Order Confirmation"). With this, we accept your offer.

(5) Storage of the contract text for orders via our online shop: We will send you the order data and our General Terms and Conditions by email. You can also view the General Terms and Conditions at any time at http://www.alicaandmattdesigns.com under the menu item "AGB". For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, Shipping Costs, Payment, Due Date

(1) The stated prices include statutory VAT and other price components. Any shipping costs will be added.

(2) The consumer has the option to pay by advance payment, PayPal, credit card (Visa), and bank transfer (upon request).

(3) If the consumer has chosen payment in advance, they undertake to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items are made to order. However, we do have some items in stock, which would then be ready for immediate dispatch. Delivery generally takes place within 7-21 days, and within 3 days for stock items. The delivery period begins, in the case of advance payment, on the day after the payment order is given to the bank commissioned with the transfer, and for all other payment methods, on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer upon delivery of the item, even in the case of a mail-order purchase.

§5 Retention of Title

We retain title to the goods until delivery of the items. We reserve the right to withdraw from the purchase contract should major problems arise with an order. In this case, the customer will receive the entire price paid for their order, refunded via the payment method previously used.

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§6 Right of Withdrawal for Customers as Consumers

Right of withdrawal for consumers

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity:

Cancellation Policy


Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract. Damages or other defects of the goods must be reported within 7 days of receipt of the goods.


To exercise your right of withdrawal, you must inform us

A&M-Designs
S.Jurgahn
Winnersbach 34
D-57548 Kirchen
E-Mail: hemakesshemakes@gmx.de


by means of a clear statement (e.g. an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

End of the Cancellation Policy

2Our manufacturing processes

FDM Printing:

FDM prints are significantly more stable than resin prints and are made of plastic. The FDM printer creates objects by layering multiple small plastic lines that bond together, slowly forming the object. Unfortunately, for smaller scales like figurines, this printing technique is nowhere near as precise and clean as a resin printer. However, for larger objects (e.g., 1:6 model horses or large busts), it presents no problem. The disadvantage of this printing method definitely lies in post-processing (the small print lines remain visible after printing). To achieve a completely smooth surface, extensive sanding is required, and possibly the use of spray filler (which significantly reduces sanding time). Once this work is done, FDM prints can also be very smooth. However, you will always receive FDM prints from us already pre-processed, so you don't have to do all the sanding yourself :).

Here are some example images of an FDM print from us: